07473 720871

WhatsApp usBook online

Flat tyre help in Redbridge

Redbridge is about 12 miles in a straight line from our only base at Brent Cross, NW2. We give you an arrival time when you call.

07473 720871 Book online
5.0173 Google reviewsPuncture repairs where the damage allows it2,000+ tyres fittedFully insuredSame price at any hourUK registered company
Flat tyre

A flat tyre sorted where the car is, repaired or replaced

A flat tyre is not always a simple puncture. The cause can be a nail or screw, a damaged valve, a leak where the tyre meets the rim, or a bent wheel. Do not drive on a flat tyre: a short distance can ruin the sidewall and turn a repairable puncture into a replacement. Leave the car where it is, if it is safe and legal, and call us: if we can take the job, the fitter comes to it.

The fitter finds the cause, then repairs the tyre if the damage allows it. If not, we tell you and quote a replacement: common sizes are often on the van; other sizes are sourced for the job. A space saver spare can get you home, but only for a short distance at the reduced speed the handbook gives. Our main flat tyre page, linked below, has more detail.

Book now →Ask on WhatsApp

Where we can do this

Leave the car where it stopped if it is safe and legal there, such as a driveway, a quiet street or a car park where the owner allows it; the fitter needs firm, level ground beside the flat wheel. If it is somewhere unsafe, call your breakdown cover first.

We never work on the carriageway of a motorway or main road, on a hard shoulder, in a smart motorway emergency area or on a slip road.

From our area records and OpenStreetMap.
WhatDetail
Stations nearbyThe station of the same name (London Underground), under 0.5 miles; Wanstead (London Underground), about 0.7 miles
Red routes (no stopping)A12 Eastern Avenue; A406 North Circular (on the stretches marked with red lines)
  • We cannot stop or work on a red route; the car needs to be on a side street or private ground first.

What the job includes

  • Help working out whether the tyre can be repaired, from a photo on WhatsApp
  • A repair at the car when the damage allows it
  • A replacement tyre when it does not
  • The spare or space-saver put back in the boot
  • Pressures set on all four tyres before the fitter leaves

Flat tyre help: how it works →

Using the spare

If you want to fit the spare yourself

Only change a wheel yourself if the car is on firm, level ground well away from moving traffic. If the car is beside a fast road, leave the wheel alone.

If the spot is safe:

  • Put the handbrake on, select first gear or park, and switch on the hazard lights
  • Get everyone out of the car and away from the road
  • Loosen the wheel nuts half a turn before jacking the car up
  • Use the jacking point shown in the handbook, never the bodywork
  • Never put any part of your body under a car held up only by a jack
  • Check the spare's pressure, and tighten the nuts again once the car is back on the ground
What to have ready

Before you call

Have these ready when you call:

  • Where the car is, and whether it is somewhere safe and legal
  • The tyre size from the sidewall, for example 195/65 R15
  • Whether you can see a nail, a cut or damage to the wheel
  • Whether the car has locking wheel nuts, and where the key is
  • Whether the car has run-flat tyres or a space saver spare

Not quite your situation?

Staying safe

Staying safe until the job is done

While you wait for the fitter

  • Stop somewhere off the main flow of traffic, switch on the hazard lights and, if you have one, put on a high-visibility vest.
  • Get everyone out on the side away from the traffic and wait behind a barrier, on a pavement or well back from the road.
  • If the tyre may still be repairable, say so before using a sealant can, and leave any nail or screw where it is.
  • Keep your phone on and charged, and tell us about anything that makes the spot hard to find.

Tyre failure on a motorway

  • If the car can still be driven safely, carry on to the next exit or services and stop away from traffic before you call.
  • If you cannot leave, use an emergency area or the hard shoulder, stop well to the left and, if it is safe to, get out on the side away from the traffic.
  • Wait behind the barrier, not in the car. Rule 277 of the Highway Code says not to attempt any repairs on your vehicle on a motorway.
  • Call 999 if you are in danger or stuck in a live lane. Otherwise National Highways can be reached on 0300 123 5000.
Repair or replace

Repair or replace: how the decision is made

Most punctures from a nail or screw in the middle of the tread can be repaired. The decision is made with the tyre off the wheel, because the outside of a tyre does not show everything. BS AU 159, the British Standard for car tyre repairs, sets out which damage can be repaired and how the repair must be done.

The shoulder and the sidewall are never repaired. They flex with every turn of the wheel, and the sidewall has no steel belt behind it for a repair to hold against, so a patch there can let go without warning.

A tyre that has been driven while flat is the other common reason. Even a short distance on a flat tyre can crush the inner wall, and that damage is often invisible until the tyre is off the rim.

The tyre is replaced rather than repaired when:

  • The damage is in the shoulder or the sidewall
  • The hole is wider than 6 mm, or it is a cut rather than a hole
  • The inner wall shows damage from running flat
  • A new repair would overlap an earlier one
  • The tread is already at or below the legal minimum of 1.6 mm
  • The tyre has a bulge, a split or exposed cords
Step by step

From your call to the finished job

→

Tell us what happened

Call or WhatsApp with where the car is, the registration and the tyre size from the sidewall. Say whether there is a usable spare.

→

Agree what happens next

You hear what the job involves and the options for your car. Nothing is booked until you say yes.

→

Work at the car

The fitter comes to your home, your workplace or a safe place to park, raises the car on a jack and does the job beside it.

Checked before the fitter leaves

Before the fitter leaves, the wheel is checked for security and the tyre pressure is set to the maker's figure.

Google reviews

What customers say

Rated 5.0 out of 5 from 173 Google reviews. Read more reviews

“I called out for a mobile repair. The service was quick and quite reasonably priced. Would recommend.”

AMAjith Das MenonGoogle review

“From start to finish, Hiwad was incredibly professional and helpful.”

KMKian MGoogle review

“Very quick and efficient service.”

LMLynn MillbournGoogle review
Tyres and the law

Tread depth, tyre age and the law

The legal tread limit

Cars and light vans need at least 1.6 mm of tread across the central three-quarters of the tyre, around the whole circumference.

For a car, each illegal tyre can bring a fine of up to £2,500 and three penalty points; the maximum fine for a van is higher.

The 20p test

Push a 20p coin into the main grooves at several points around the tyre. If the outer band of the coin is visible, the tread may be close to the limit and should be measured properly.

Other defects that make a tyre illegal

A tyre is also illegal with a cut longer than 25 mm or a tenth of its section width, whichever is greater, that reaches the ply or cord, a lump or bulge, exposed cords, or the wrong size or type for the car.

How old is your tyre?

The last four digits of the DOT code on the sidewall give the week and year of manufacture, so 2319 means the 23rd week of 2019.

Rubber hardens and cracks with age even on a tyre that has done few miles, and many tyre makers advise replacing any tyre ten years old or more.

Pricing

How the price is worked out

There is no fixed figure that suits every car, so the price is built from a few things and told to you before you decide.

The price is the same at any hour. Asking for a price does not commit you to anything.

When you compare prices, compare like with like: the same brand and pattern, the same load index and speed rating, and whether balancing and a new valve are part of the job.

What goes into the price

  • The tyre itself: size, load index, speed rating and whether it is a run-flat
  • The tier you choose: budget, mid-range or premium
  • The work: a repair, one new tyre or several, and any locking nut removal
  • The location of the car
Around the area

Neighbourhoods, roads and nearby towns

These are the neighbourhoods, postcode districts and main roads on record for this area. Whether we can take a particular job depends on the diary and the distance from our base, so the call always decides.

Neighbourhoods and villages

Postcode districts

  • IG1
  • IG2
  • IG3
  • IG4
  • IG5
  • IG6
  • IG8
  • E11
  • E18
  • IG7

Main roads

  • A118 High Road
  • M11 J4
  • A123 Cranbrook Road

Landmarks

  • Valentines Park
  • Fairlop Waters

The same service in nearby towns

Questions

Questions and answers

Can the fitter work in a hospital, station or retail park car park?

Yes, if the site allows it. Supermarket, retail park and station car parks are private ground, so the owner's permission comes first. Places of this kind in this area include:

  • King George Hospital, Goodmayes
  • Ilford station
  • Exchange Ilford shopping centre
  • Gants Hill roundabout and station
  • Wanstead station
Will a flat tyre need replacing?
Not always. If the damage is in the repair zone and the tyre was not driven flat, it may be repairable.
How far can I drive on a flat tyre?
Ideally nowhere. Even a short distance can destroy the tyre and damage the wheel, so stop as soon as it is safe to.
The pressure light is on but the tyre looks fine. What should I do?
Measure the pressures with a gauge before going further. A modern tyre can lose a lot of pressure before it looks flat.
How fast can I go on a space saver?
No faster than the limit marked on the wheel itself. Space savers are for short, gentle trips to a repair, so have the proper tyre sorted soon.
How soon can the fitter get to me?
It depends on how far the car is from our only base at Brent Cross, NW2, and on the jobs already booked.
Do new tyres come with a warranty?
New tyres carry the manufacturer's warranty against defects. It does not cover damage from punctures, kerbs or potholes.
Can I bring the car to you instead?
No. Rescue Tyres is fully mobile and works from one base at Brent Cross, NW2, which is not open to walk-in customers. The fitter comes to the car.
What if the tyre needs replacing rather than repairing?
You are told before anything else is done, with the reason and the options for a new tyre in your size. Nothing changes until you agree.
Helpful guides

Tyre advice worth reading

School-run flat tyre: what to do

A flat tyre on the school run throws the whole day. Here's the safe way to handle it without changing a wheel in the road with kids in the car.

All tyre help here

Every tyre service, done at the car

Call or WhatsApp us

Tell us where the car is

Stay safe, keep off the flat tyre and tell us where the car is. Tell us what has happened and the make and model of the vehicle. The price is given on the call.

Call 07473 720871 WhatsApp us Book online
Call now Chat now