London is not one trip: our base is in the London Borough of Barnet, so the north-west boroughs are the closest and the far south and east are the longest journeys.
London is about 6 miles in a straight line from our only base at Brent Cross, NW2. We give you an arrival time when you call.
Straight-line geography from Brent Cross. Every borough goes into the same diary.
What
Detail
Closest to our base
Barnet, Brent, Camden, Harrow, Haringey, Ealing
Longer trips
Bromley, Bexley, Croydon, Havering, Sutton
Postcode areas
E, EC, N, NW, SE, SW, W, WC, and outer areas such as BR, CR, HA, IG, KT, TW, UB
Wherever the car is, the trip goes into one diary. We have more than one van, and if one is already out your way it may be possible to fit you in; if it is not, we say so plainly, so you can decide whether to wait or call your breakdown cover.
What the job includes
A plain answer on the call about whether we can take the job
The tyre checked from the inside before anything is decided
A repair from the inside when the damage allows it
A replacement tyre when it does not, with the reason explained
Pressures set and wheel nuts tightened before the fitter leaves
Red routes include the A406 North Circular and the A205 South Circular, the A40, A4, A1 and A10 in the north and west, and the A2, A13, A12 and A23 to the south and east. We cannot stop or work on a red route; the car needs to be on a side street or private ground first.
On the M25, the M1 or the M4, leave at the next exit if you can. We never work on the carriageway of a motorway or main road, on a hard shoulder, in a smart motorway emergency area or on a slip road.
If the car is somewhere awkward, such as a bus lane, a loading bay or a box junction, move it to a legal space first if it can be moved without risk, and tell us exactly where it ended up.
Where we can work
Permit bays, private car parks and the ULEZ
The area is inside the London-wide Ultra Low Emission Zone (ULEZ), in force since 29 August 2023: a charge for driving a vehicle that does not meet its emission standards, not for a parked car.
If the car is in a controlled parking zone permit bay, tell us so the fitter can park legally beside it.
Westfield London, Westfield Stratford City, the Brent Cross Shopping Centre and the car parks at Heathrow are private ground, so the operator has to allow the work.
Urgent jobs
How an urgent job is fitted in
An urgent job is fitted into the day's work when the diary allows. We run more than one van, and if one is already working nearby that can help, but we never promise a slot we cannot keep.
On the call we tell you honestly whether we can take the job and, if we can, when to expect the fitter. If we cannot, we say so at once so you can make other plans, such as calling your breakdown cover.
The more you can tell us, the easier the job is to plan: the tyre size, where the damage is, a photo on WhatsApp and exactly where the car is.
Related help
Not quite your situation?
Staying safe
Staying safe until the job is done
While you wait for the fitter
Stop somewhere off the main flow of traffic, switch on the hazard lights and, if you have one, put on a high-visibility vest.
Get everyone out on the side away from the traffic and wait behind a barrier, on a pavement or well back from the road.
If the tyre may still be repairable, say so before using a sealant can, and leave any nail or screw where it is.
Keep your phone on and charged, and tell us about anything that makes the spot hard to find.
Tyre failure on a motorway
If the car can still be driven safely, carry on to the next exit or services and stop away from traffic before you call.
If you cannot leave, use an emergency area or the hard shoulder, stop well to the left and, if it is safe to, get out on the side away from the traffic.
Wait behind the barrier, not in the car. Rule 277 of the Highway Code says not to attempt any repairs on your vehicle on a motorway.
Call 999 if you are in danger or stuck in a live lane. Otherwise National Highways can be reached on 0300 123 5000.
Repair or replace
Repair or replace: how the decision is made
Most punctures from a nail or screw in the middle of the tread can be repaired. The decision is made with the tyre off the wheel, because the outside of a tyre does not show everything. BS AU 159, the British Standard for car tyre repairs, sets out which damage can be repaired and how the repair must be done.
The shoulder and the sidewall are never repaired. They flex with every turn of the wheel, and the sidewall has no steel belt behind it for a repair to hold against, so a patch there can let go without warning.
A tyre that has been driven while flat is the other common reason. Even a short distance on a flat tyre can crush the inner wall, and that damage is often invisible until the tyre is off the rim.
The tyre is replaced rather than repaired when:
The damage is in the shoulder or the sidewall
The hole is wider than 6 mm, or it is a cut rather than a hole
The inner wall shows damage from running flat
A new repair would overlap an earlier one
The tread is already at or below the legal minimum of 1.6 mm
The tyre has a bulge, a split or exposed cords
Step by step
From your call to the finished job
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Tell us what happened
Call or WhatsApp with where the car is, the registration and the tyre size from the sidewall. A photo of the tread where the damage is helps judge whether a repair is possible.
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Agree what happens next
You hear what the job involves and the options for your car. Nothing is booked until you say yes.
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Work at the car
The fitter comes to your home, your workplace or a safe place to park, raises the car on a jack and does the job beside it.
Checked before the fitter leaves
Before the fitter leaves, the wheel is checked for security and the tyre pressure is set to the maker's figure.
“Arrived and was very kind and polite. Reassured me about changing the tyres and was quick and attentive straight away.”
EBEliza BarclayGoogle review
★★★★★
“A pleasure having them come down and save me. Big shout out to Hiwad, really responsive, recommend him to anybody.”
AMAdam MorrisGoogle review
★★★★★
“Fast and reliable.”
KSKhurram ShehzadGoogle review
Tyres and the law
Tread depth, tyre age and the law
The legal tread limit
Cars and light vans need at least 1.6 mm of tread across the central three-quarters of the tyre, around the whole circumference.
For a car, each illegal tyre can bring a fine of up to £2,500 and three penalty points; the maximum fine for a van is higher.
The 20p test
Push a 20p coin into the main grooves at several points around the tyre. If the outer band of the coin is visible, the tread may be close to the limit and should be measured properly.
Other defects that make a tyre illegal
A tyre is also illegal with a cut longer than 25 mm or a tenth of its section width, whichever is greater, that reaches the ply or cord, a lump or bulge, exposed cords, or the wrong size or type for the car.
How old is your tyre?
The last four digits of the DOT code on the sidewall give the week and year of manufacture, so 2319 means the 23rd week of 2019.
Rubber hardens and cracks with age even on a tyre that has done few miles, and many tyre makers advise replacing any tyre ten years old or more.
Pricing
How the price is worked out
There is no fixed figure that suits every car, so the price is built from a few things and told to you before you decide.
The price is the same at any hour. Asking for a price does not commit you to anything.
When you compare prices, compare like with like: the same brand and pattern, the same load index and speed rating, and whether balancing and a new valve are part of the job.
What goes into the price
The tyre itself: size, load index, speed rating and whether it is a run-flat
The tier you choose: budget, mid-range or premium
The work: a repair, one new tyre or several, and any locking nut removal
The location of the car
Around the area
Neighbourhoods, roads and nearby towns
These are the neighbourhoods, postcode districts and main roads on record for this area. Whether we can take a particular job depends on the diary and the distance from our base, so the call always decides.
Every borough is in our area, and the diary decides when. The north-west is closest to our base; the far south and east are longer trips, and we tell you on the call whether we can take the job.
Can the fitter work in a hospital, station or retail park car park?
Yes, if the site allows it. Supermarket, retail park and station car parks are private ground, so the owner's permission comes first. Places of this kind in this area include:
Heathrow Airport
Wembley Stadium
Brent Cross Shopping Centre
Croydon town centre
Can a tyre be repaired more than once?
Sometimes. Two repairs must not overlap or sit too close together, so where the earlier repair is matters.
Should I pull the nail out?
No. Leave it in, as it is often partly sealing the hole. Send a photo of where it sits instead.
My tyre keeps losing air slowly. Is it a puncture?
It may be, or it may be the valve or the seal between the tyre and the rim; the tyre has to come off to tell which.
Do you charge more in the evening or at the weekend?
We work evenings, nights, weekends and bank holidays when the diary allows, at the same price as a weekday job.
What if the tyre needs replacing rather than repairing?
You are told before anything else is done, with the reason and the options for a new tyre in your size. Nothing changes until you agree.
A faulty valve can leak air just like a puncture. Here's how to spot a bad tyre valve, why to replace it with every new tyre, and how TPMS valves differ.
Should you repair a damaged tyre or replace it? Here's how to decide, based on UK safety standards, the repair zone rules, and the real cost difference.
All tyre help here
Every tyre service, done at the car
Call or WhatsApp us
Tell us where the car is
Send a photo of the tread and where the car is; the damage is checked before anything is decided. Tell us what has happened and the make and model of the vehicle. The price is given on the call.