Standards we work to: puncture repairs follow BS AU 159, the British Standard for tyre repairs (explained by TyreSafe); the legal minimum tread depth is 1.6mm across the central three-quarters (GOV.UK); motorway breakdown advice follows the Highway Code, rules 274 to 287.
Do you come out at night and at weekends?
Yes, when the diary allows. We come out evenings, nights, weekends and bank holidays when the diary allows, at the same price as a weekday job. We cannot promise a van is free whenever you need one, so we tell you on the call whether we can come and give you the arrival time then; it depends on how far you are from our base at Brent Cross, NW2. Common sizes are often on the van; other sizes are sourced for the job.
Is there an extra charge at night or at the weekend?
No. Evenings, nights, weekends and bank holidays cost the same as a weekday job, with nothing added on top. You hear the full price on the call before we set off.
Do you work on Sundays and bank holidays?
Yes, when the diary allows, at the same price as a weekday job. Call or book online and we tell you whether we can come and when.
Can you repair my tyre where the car is, or do I need a new one?
If the puncture sits in the central three-quarters of the tread, is no larger than 6mm and the tyre has not been driven on while flat, we repair it to BS AU 159 at the car. If the damage is in the sidewall or shoulder, the tyre has been run flat, or the tread is at the legal limit, a safe repair is not possible and we fit a replacement, budget or premium, in your size.
Do you fit new tyres at night or just patch the flat?
Both, depending on the damage. Where a new tyre is needed we fit a brand-new one, mounted and balanced at the car, rather than a temporary fix. Common sizes are often on the van; for other sizes we tell you on the call what we can bring and when.
How long will it take you to reach me?
It depends on how far you are from our Brent Cross base and what is already in the diary, and out of hours on whether a van is free at all. We give you the arrival time on the call rather than promise a figure. If we cannot come, we say so on the call so you can make other arrangements.
Do I have to bring the car anywhere?
No. We come to you. Whether you are at home, at work or stopped somewhere safe off the road, the fitter drives out with the kit and sorts the tyre there. There is no garage to reach, unless you are on a motorway, where the car must first be moved to a place of safety.
How do I book out-of-hours tyre help?
Call 07473 720871, message us on WhatsApp or book online. Tell us where you are and the tyre size, and we agree the price and give you the arrival time before we set off.