We repair punctures where the car is parked, and tell you plainly when the tyre has to be replaced instead.
Stourbridge is about 102 miles in a straight line from our only base at Brent Cross, NW2 (further by road). We have no base or van stationed nearby. Call and we will tell you straight away whether we can take the job; if we can, the arrival time is given on the call. If the car is unsafe where it is, your breakdown cover may reach you sooner.
| What | Detail |
|---|---|
| Postcode districts | DY8, DY9 |
| Main roads | A491 and the ring road, A458 Stourbridge Road, A451 Kidderminster Road, A4036 Pedmore Road, M5 J3 and J4 |
| Stations (station car parks are private: permission first) | Stourbridge Junction, Stourbridge Town, Lye |
| Shopping centres and retail parks (private: permission first) | Ryemarket Shopping Centre |
| Business and industrial estates (private: permission first) | Dadford's Bridge Industrial Estate, Old Forge Trading Estate, Providence Industrial Estate |
| Distance from our base | About 102 miles (straight line) |
We do not work anywhere on the M5, junctions 3 and 4 included, or on its slip roads. If a tyre goes there, leave at the next junction if it is safe to do so, or call your breakdown cover.
The A491 ring road around the town centre, the A458 and the A451 are busy main roads. If the tyre goes on one of them, move the car into a side street first, but only if it can be moved safely.
The car parks at Stourbridge Junction station, the Ryemarket and the Crown Centre are run by their operators, so we need the operator's permission before working there.
We need firm, level ground with room to work beside the car: a driveway, a legal parking space on a quiet street, or a car park where the owner allows it. Supermarket, retail park and station car parks are private ground, so the owner's permission comes first.
A puncture can be repaired only when the damage is in the central part of the tread and no wider than 6 mm. That is the limit in BS AU 159. The fitter takes the tyre off the wheel and checks the inside, because a tyre that has been driven while flat can be damaged on the inner wall even when the outside looks fine.
A repairable hole is sealed from the inside with a combined plug and patch. If the damage is on the sidewall or shoulder, the hole is too big, or the inside is damaged, the tyre is not safe to repair and we say so before fitting a replacement. Our main puncture repair page, linked below, explains the standard in more detail.
If the tyre goes down on a fast road, get to the nearest safe place to stop off the carriageway. If you cannot leave a running lane, put the hazard lights on, get everyone out behind the barrier if it is safe, and call 999. We never work on the carriageway of a motorway or main road, on a hard shoulder, in a smart motorway emergency area or on a slip road.
Once the car is parked in a side street or car park, do not drive it further on a flat tyre: that ruins the tyre from inside and turns a repair into a replacement. Leave any nail or screw in the tread, as it is partly sealing the hole.
Have these ready when you call:
A repair and a new tyre are priced differently, so we confirm the price on the call before the fitter sets off.
The shoulder and the sidewall are never repaired. They flex with every turn of the wheel, and the sidewall has no steel belt behind it for a repair to hold against, so a patch there can let go without warning.
The tyre is replaced rather than repaired when:
A repair is only as good as the tyre around it. If the tyre is old, cracked or close to the legal limit, a new tyre can be the better buy even when the hole itself could be repaired, and we say so on the day.
A tyre that needs air every few days usually has something in the tread, a leaking valve, or a poor seal where the tyre meets the rim, often from corrosion on an alloy wheel. A tyre pressure warning light that keeps coming back after the tyres have been pumped up is a common sign.
Tyre sealant from an emergency kit is meant to get the car to a safe place, not to fix the tyre. The sealant has to be cleaned out before the inside can be checked, and some sealants make a repair impractical, so say on the call if a can has been used.
Run-flat tyres let the car keep moving for a limited distance after a puncture, but that driving can damage the tyre from inside. Some run-flat makers advise against repairing their tyres at all, so the fitter follows the maker's guidance for your tyre.
Call or WhatsApp with where the car is, the registration and the tyre size from the sidewall. A photo of the tread where the damage is helps judge whether a repair is possible.
You hear what the job involves and the options for your car. Nothing is booked until you say yes.
The fitter comes to your home, your workplace or a safe place to park, raises the car on a jack and does the job beside it.
Before the fitter leaves, the wheel is checked for security and the tyre pressure is set to the maker's figure.
“Good communication, excellent work and takes the initiative. Happy to go the extra mile, highly recommended if you're in a tyre-related bit of bother!”
“A pleasure having them come down and save me. Big shout out to Hiwad, really responsive, recommend him to anybody.”
“Faultless experience. Great communication, attitude and service.”
Cars and light vans need at least 1.6 mm of tread across the central three-quarters of the tyre, around the whole circumference.
For a car, each illegal tyre can bring a fine of up to £2,500 and three penalty points; the maximum fine for a van is higher.
Push a 20p coin into the main grooves at several points around the tyre. If the outer band of the coin is visible, the tread may be close to the limit and should be measured properly.
A tyre is also illegal with a cut longer than 25 mm or a tenth of its section width, whichever is greater, that reaches the ply or cord, a lump or bulge, exposed cords, or the wrong size or type for the car.
The last four digits of the DOT code on the sidewall give the week and year of manufacture, so 2319 means the 23rd week of 2019.
Rubber hardens and cracks with age even on a tyre that has done few miles, and many tyre makers advise replacing any tyre ten years old or more.
There is no fixed figure that suits every car, so the price is built from a few things and told to you before you decide.
The price is the same at any hour. Asking for a price does not commit you to anything.
When you compare prices, compare like with like: the same brand and pattern, the same load index and speed rating, and whether balancing and a new valve are part of the job.
These are the neighbourhoods, postcode districts and main roads on record for this area. Whether we can take a particular job depends on the diary and the distance from our base, so the call always decides.
Yes, if the site allows it. Places of this kind in this area include:
Can a puncture be repaired? The UK rules
Not every puncture means a new tyre. Learn which punctures are safely repairable under the UK standard (BS AU 159) and which ones always need replacement.
Tyre repair vs replacement: which do you need?
Should you repair a damaged tyre or replace it? Here's how to decide, based on UK safety standards, the repair zone rules, and the real cost difference.
Send the tyre size if you can read it. The price is given on the call.
