When a tyre lets you down in the city, the first job is to get the car out of the traffic and the second is to find out who can actually reach you.
Wolverhampton is about 107 miles in a straight line from our only base at Brent Cross, NW2 (further by road). We have no base or van stationed nearby. Call and we will tell you straight away whether we can take the job; if we can, the arrival time is given on the call. If the car is unsafe where it is, your breakdown cover may reach you sooner.
The A4150 ring road around the centre, the A449 Stafford Road and Penn Road, the A454 Willenhall Road and the motorways at M54 junctions 1 and 2 and M6 junction 10 are the roads to get off before anything else. We never work on the carriageway of a motorway or main road, on a hard shoulder, in a smart motorway emergency area or on a slip road.
Once the car is in a side street or on a drive, it is somewhere the fitter can work.
If the tyre may need replacing, read us the size from the sidewall when you call. Common sizes are often on the van; other sizes are sourced for the job.
What the job includes
A plain answer on the call about whether we can take the job
The tyre checked from the inside before anything is decided
A repair from the inside when the damage allows it
A replacement tyre when it does not, with the reason explained
Pressures set and wheel nuts tightened before the fitter leaves
New Cross Hospital, the i54 business park, the university and retail parks such as St John's, Springvale and Bentley Bridge all have car parks run by someone else. Check with the operator before we set off, and tell us where in the car park the car is.
Where we can work
Suburbs and postcodes from Tettenhall to Fallings Park
We have more than one van, and if one is already out this way it can make the trip possible; otherwise the distance usually decides it, and we tell you so on the call.
From our area records and OpenStreetMap. Distances are straight-line.
What
Detail
Postcode districts
WV1, WV2, WV3, WV4, WV6, WV10, WV11
Areas
Tettenhall, Compton, Finchfield, Penn, Goldthorn Park, Blakenhall, Whitmore Reans, Heath Town, Bushbury, Fordhouses, Oxley, Fallings Park, Merridale
Distance from our base
About 107 miles (straight line)
Urgent jobs
How an urgent job is fitted in
An urgent job is fitted into the day's work when the diary allows. We run more than one van, and if one is already working nearby that can help, but we never promise a slot we cannot keep.
On the call we tell you honestly whether we can take the job and, if we can, when to expect the fitter. If we cannot, we say so at once so you can make other plans, such as calling your breakdown cover.
The more you can tell us, the easier the job is to plan: the tyre size, where the damage is, a photo on WhatsApp and exactly where the car is.
Related help
Not quite your situation?
Staying safe
Staying safe until the job is done
While you wait for the fitter
Stop somewhere off the main flow of traffic, switch on the hazard lights and, if you have one, put on a high-visibility vest.
Get everyone out on the side away from the traffic and wait behind a barrier, on a pavement or well back from the road.
If the tyre may still be repairable, say so before using a sealant can, and leave any nail or screw where it is.
Keep your phone on and charged, and tell us about anything that makes the spot hard to find.
Tyre failure on a motorway
If the car can still be driven safely, carry on to the next exit or services and stop away from traffic before you call.
If you cannot leave, use an emergency area or the hard shoulder, stop well to the left and, if it is safe to, get out on the side away from the traffic.
Wait behind the barrier, not in the car. Rule 277 of the Highway Code says not to attempt any repairs on your vehicle on a motorway.
Call 999 if you are in danger or stuck in a live lane. Otherwise National Highways can be reached on 0300 123 5000.
Repair or replace
Repair or replace: how the decision is made
Most punctures from a nail or screw in the middle of the tread can be repaired. The decision is made with the tyre off the wheel, because the outside of a tyre does not show everything. BS AU 159, the British Standard for car tyre repairs, sets out which damage can be repaired and how the repair must be done.
The shoulder and the sidewall are never repaired. They flex with every turn of the wheel, and the sidewall has no steel belt behind it for a repair to hold against, so a patch there can let go without warning.
A tyre that has been driven while flat is the other common reason. Even a short distance on a flat tyre can crush the inner wall, and that damage is often invisible until the tyre is off the rim.
The tyre is replaced rather than repaired when:
The damage is in the shoulder or the sidewall
The hole is wider than 6 mm, or it is a cut rather than a hole
The inner wall shows damage from running flat
A new repair would overlap an earlier one
The tread is already at or below the legal minimum of 1.6 mm
The tyre has a bulge, a split or exposed cords
Step by step
From your call to the finished job
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Tell us what happened
Call or WhatsApp with where the car is, the registration and the tyre size from the sidewall. A photo of the tread where the damage is helps judge whether a repair is possible.
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Agree what happens next
You hear what the job involves and the options for your car. Nothing is booked until you say yes.
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Work at the car
The fitter comes to your home, your workplace or a safe place to park, raises the car on a jack and does the job beside it.
Checked before the fitter leaves
Before the fitter leaves, the wheel is checked for security and the tyre pressure is set to the maker's figure.
“A pleasure having them come down and save me. Big shout out to Hiwad, really responsive, recommend him to anybody.”
AMAdam MorrisGoogle review
★★★★★
“Had two tyres replaced and was really impressed. Friendly and efficient, job completed quickly. Highly recommend!”
PNPegah NourmandGoogle review
★★★★★
“Good and reliable service in all conditions.”
LOLeo OduorGoogle review
Tyres and the law
Tread depth, tyre age and the law
The legal tread limit
Cars and light vans need at least 1.6 mm of tread across the central three-quarters of the tyre, around the whole circumference.
For a car, each illegal tyre can bring a fine of up to £2,500 and three penalty points; the maximum fine for a van is higher.
The 20p test
Push a 20p coin into the main grooves at several points around the tyre. If the outer band of the coin is visible, the tread may be close to the limit and should be measured properly.
Other defects that make a tyre illegal
A tyre is also illegal with a cut longer than 25 mm or a tenth of its section width, whichever is greater, that reaches the ply or cord, a lump or bulge, exposed cords, or the wrong size or type for the car.
How old is your tyre?
The last four digits of the DOT code on the sidewall give the week and year of manufacture, so 2319 means the 23rd week of 2019.
Rubber hardens and cracks with age even on a tyre that has done few miles, and many tyre makers advise replacing any tyre ten years old or more.
Pricing
How the price is worked out
There is no fixed figure that suits every car, so the price is built from a few things and told to you before you decide.
The price is the same at any hour. Asking for a price does not commit you to anything.
When you compare prices, compare like with like: the same brand and pattern, the same load index and speed rating, and whether balancing and a new valve are part of the job.
What goes into the price
The tyre itself: size, load index, speed rating and whether it is a run-flat
The tier you choose: budget, mid-range or premium
The work: a repair, one new tyre or several, and any locking nut removal
The location of the car
Around the area
Neighbourhoods, roads and nearby towns
These are the neighbourhoods, postcode districts and main roads on record for this area. Whether we can take a particular job depends on the diary and the distance from our base, so the call always decides.
If you can change the wheel away from traffic, yes. Keep to the speed limit printed on the space-saver or in the handbook, and do not treat it as a permanent fix.
Can the fitter work in a hospital, station or retail park car park?
Yes, if the site allows it. Supermarket, retail park and station car parks are private ground, so the owner's permission comes first. Places of this kind in this area include:
New Cross Hospital
Wolverhampton station
Mander Centre
Wulfrun Centre
i54 business park
Can a tyre be repaired more than once?
Sometimes. Two repairs must not overlap or sit too close together, so where the earlier repair is matters.
Is a puncture repair permanent?
A repair that meets BS AU 159 is treated as permanent, so the tyre can stay on the car for the rest of its legal tread life.
Should I pull the nail out?
No. Leave it in, as it is often partly sealing the hole. Send a photo of where it sits instead.
Can I bring the car to you instead?
No. Rescue Tyres is fully mobile and works from one base at Brent Cross, NW2, which is not open to walk-in customers. The fitter comes to the car.
What should I have ready when I call?
The tyre size from the sidewall, the registration and the exact location of the car. If the car has locking wheel nuts, have the key ready.
What if the tyre needs replacing rather than repairing?
You are told before anything else is done, with the reason and the options for a new tyre in your size. Nothing changes until you agree.
Do new tyres come with a warranty?
New tyres carry the manufacturer's warranty against defects. It does not cover damage from punctures, kerbs or potholes.
Tyre sealant can get you moving after a puncture, but it has real downsides. Here's when to use it, when to avoid it, and why it isn't a proper repair.
A faulty valve can leak air just like a puncture. Here's how to spot a bad tyre valve, why to replace it with every new tyre, and how TPMS valves differ.
Should you repair a damaged tyre or replace it? Here's how to decide, based on UK safety standards, the repair zone rules, and the real cost difference.
All tyre help here
Every tyre service, done at the car
Call to check we can take the job
Tell us where the car is
Send a photo of the tread and where the car is; the damage is checked before anything is decided. The price is given on the call.