On the M25 or the A1(M), leave at the next exit or at South Mimms services if you can. Once the car is off the motorway, the fitter can meet you on a side road or in a car park whose owner allows the work. We never work on the carriageway of a motorway or main road, on a hard shoulder, in a smart motorway emergency area or on a slip road.
What the job includes
A plain answer on the call about whether we can take the job
The tyre checked from the inside before anything is decided
A repair from the inside when the damage allows it
A replacement tyre when it does not, with the reason explained
Pressures set and wheel nuts tightened before the fitter leaves
Tell us exactly where the car is: a street, or a landmark such as the station, Darkes Lane or Furzefield Leisure Centre, and whether it is on a drive, at the kerb or in a car park. Supermarket, retail park and station car parks are private ground, so the owner's permission comes first. The Cranborne Road industrial estate is the same if the car is at work.
From our area records and OpenStreetMap. Distances are straight-line.
What
Detail
Postcode district
EN6
Main roads
M25 J23 and J24, A1(M) J1, A1000, A111
Landmarks we can find
the station, Darkes Lane, Furzefield Leisure Centre, the Community Hospital, Oakmere Park
Distance from our base
About 9 miles (straight line)
Urgent repair
Little Heath, Cuffley and the villages around EN6
Little Heath, Oakmere, Furzefield, Bentley Heath, Cuffley, Northaw and South Mimms are close to the town, so the same diary check applies to all of them. On the A1000 and the A111, pull into a side road before you ring.
If you searched for mobile puncture repair here, that is what this is: the tyre is checked and repaired at the car, or replaced there if a repair is not possible.
Urgent jobs
How an urgent job is fitted in
An urgent job is fitted into the day's work when the diary allows. We run more than one van, and if one is already working nearby that can help, but we never promise a slot we cannot keep.
On the call we tell you honestly whether we can take the job and, if we can, when to expect the fitter. If we cannot, we say so at once so you can make other plans, such as calling your breakdown cover.
The more you can tell us, the easier the job is to plan: the tyre size, where the damage is, a photo on WhatsApp and exactly where the car is.
Related help
Not quite your situation?
Staying safe
Staying safe until the job is done
While you wait for the fitter
Stop somewhere off the main flow of traffic, switch on the hazard lights and, if you have one, put on a high-visibility vest.
Get everyone out on the side away from the traffic and wait behind a barrier, on a pavement or well back from the road.
If the tyre may still be repairable, say so before using a sealant can, and leave any nail or screw where it is.
Keep your phone on and charged, and tell us about anything that makes the spot hard to find.
Tyre failure on a motorway
If the car can still be driven safely, carry on to the next exit or services and stop away from traffic before you call.
If you cannot leave, use an emergency area or the hard shoulder, stop well to the left and, if it is safe to, get out on the side away from the traffic.
Wait behind the barrier, not in the car. Rule 277 of the Highway Code says not to attempt any repairs on your vehicle on a motorway.
Call 999 if you are in danger or stuck in a live lane. Otherwise National Highways can be reached on 0300 123 5000.
Repair or replace
Repair or replace: how the decision is made
Most punctures from a nail or screw in the middle of the tread can be repaired. The decision is made with the tyre off the wheel, because the outside of a tyre does not show everything. BS AU 159, the British Standard for car tyre repairs, sets out which damage can be repaired and how the repair must be done.
The shoulder and the sidewall are never repaired. They flex with every turn of the wheel, and the sidewall has no steel belt behind it for a repair to hold against, so a patch there can let go without warning.
A tyre that has been driven while flat is the other common reason. Even a short distance on a flat tyre can crush the inner wall, and that damage is often invisible until the tyre is off the rim.
The tyre is replaced rather than repaired when:
The damage is in the shoulder or the sidewall
The hole is wider than 6 mm, or it is a cut rather than a hole
The inner wall shows damage from running flat
A new repair would overlap an earlier one
The tread is already at or below the legal minimum of 1.6 mm
The tyre has a bulge, a split or exposed cords
Step by step
From your call to the finished job
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Tell us what happened
Call or WhatsApp with where the car is, the registration and the tyre size from the sidewall. A photo of the tread where the damage is helps judge whether a repair is possible.
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Agree what happens next
You hear what the job involves and the options for your car. Nothing is booked until you say yes.
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Work at the car
The fitter comes to your home, your workplace or a safe place to park, raises the car on a jack and does the job beside it.
Checked before the fitter leaves
Before the fitter leaves, the wheel is checked for security and the tyre pressure is set to the maker's figure.
“Had two tyres replaced and was really impressed. Friendly and efficient, job completed quickly. Highly recommend!”
PNPegah NourmandGoogle review
★★★★★
“Excellent service from start to finish. He came out quickly to help my mum change her tyre and was extremely friendly.”
EHEllie-Mai HalesGoogle review
★★★★★
“Amazingly fast, polite and saved my day.”
YOYvonne OphausGoogle review
Tyres and the law
Tread depth, tyre age and the law
The legal tread limit
Cars and light vans need at least 1.6 mm of tread across the central three-quarters of the tyre, around the whole circumference.
For a car, each illegal tyre can bring a fine of up to £2,500 and three penalty points; the maximum fine for a van is higher.
The 20p test
Push a 20p coin into the main grooves at several points around the tyre. If the outer band of the coin is visible, the tread may be close to the limit and should be measured properly.
Other defects that make a tyre illegal
A tyre is also illegal with a cut longer than 25 mm or a tenth of its section width, whichever is greater, that reaches the ply or cord, a lump or bulge, exposed cords, or the wrong size or type for the car.
How old is your tyre?
The last four digits of the DOT code on the sidewall give the week and year of manufacture, so 2319 means the 23rd week of 2019.
Rubber hardens and cracks with age even on a tyre that has done few miles, and many tyre makers advise replacing any tyre ten years old or more.
Pricing
How the price is worked out
There is no fixed figure that suits every car, so the price is built from a few things and told to you before you decide.
The price is the same at any hour. Asking for a price does not commit you to anything.
When you compare prices, compare like with like: the same brand and pattern, the same load index and speed rating, and whether balancing and a new valve are part of the job.
What goes into the price
The tyre itself: size, load index, speed rating and whether it is a run-flat
The tier you choose: budget, mid-range or premium
The work: a repair, one new tyre or several, and any locking nut removal
The location of the car
Around the area
Neighbourhoods, roads and nearby towns
These are the neighbourhoods, postcode districts and main roads on record for this area. Whether we can take a particular job depends on the diary and the distance from our base, so the call always decides.
Should you repair a damaged tyre or replace it? Here's how to decide, based on UK safety standards, the repair zone rules, and the real cost difference.
Not every puncture means a new tyre. Learn which punctures are safely repairable under the UK standard (BS AU 159) and which ones always need replacement.
All tyre help here
Every tyre service, done at the car
Call or WhatsApp us
Tell us where the car is
Send a photo of the tread and where the car is; the damage is checked before anything is decided. Tell us what has happened and the make and model of the vehicle. The price is given on the call.